Website Maintenance Services: Security and Support Solutions
Retention Rate
91%
Industry average: 50%
WHY IS OUR RETENTION RATE SO HIGH?
- Scalable solutions
- Industry specialists
- Proven results
CLIENT SATISFACTION SCORE
93%
Industry average: 72%
WHY IS OUR SATISFACTION SCORE SO HIGH?
- Project management
- ROI tracking
- Diverse skillsets
“I have 16 years of industry experience, and WebFX is the best agency I’ve ever worked with.”
Flavia A, Review from Clutch.co
Rated 4.8/5 stars on G2
Rated 4.9/5 stars on Clutch
HIGHER NPS® SCORE THAN
Industry average: 16
WHY IS OUR NPS SO HIGH?
- Turn-key solutions
- Real business results
- Consistent communication
Website Maintenance, Site Security, and Support Services
Get peace of mind with WebFX’s monthly, hourly, or after-hours website maintenance services. For decades, businesses around the globe have trusted WebFX as their website maintenance services company. Request a proposal today to start protecting your site!
What do our website maintenance services include?
- Overview
- WordPress website maintenance and support
- Technical updates
- Technical support
Overview
Whether you just launched a new website or you have an older website, we can create a custom website maintenance plan for your needs. The result? A fast and secure website that offers your users a seamless online experience.
WordPress website maintenance and support
A majority of websites rely on WordPress as their content management system (CMS). That’s why our website maintenance plans include comprehensive WordPress support.
When you invest in web maintenance with WebFX, you’re trusting our team of WordPress website experts to handle all WordPress updates and security patches for your company.
Technical updates
Technical updates are one of the most essential steps of website maintenance services. These help to maintain site security, performance, and speed by implementing security patches, code clean up and server implementation updates.
Other technical updates we include in our website maintenance package include:
- Fixing errors, like broken links and HTML errors
- Regular website security and data backups
- Core content management system (CMS) updates
- Plugin and theme updates
- Browser and device compatibility testing
Technical support
Even the best-built websites can experience unexpected issues from broken forms and plugin conflicts to server errors and downtime. So, it helps to have experts on hand to ensure your site runs smoothly, 24/7.
As a part of our website maintenance plans, your company also receives access to our stellar tech support. With the expertise of our development team, your business can get help with a variety of challenges, including:
- Setting up email
- Troubleshooting and issue resolution
- Backup and recovery assistance
- Server and hosting support
- Performance and uptime monitoring
In addition to tech support, you can also submit a consulting request as a part of your website support and maintenance services. Whether you have questions about creating a new contact form or adding a new page to your navigation, our talented team can provide your business with a helpful perspective.
Professional Web Maintenance
To Keep Your Website Running Smoothly
Recommended for anyone with a WordPress website
- Includes daily security scans and full-site backups
- Quarterly upgrades/security patches
- Urgent support if website is down or hacked
Monthly cost varies based on website size and complexity
Solving key challenges for businesses
When Merrimack Valley Psychological Associates wanted to help more clients, they turned to WebFX. Learn how our partnership expanded their reach and results.
“My practice has grown quickly and improved our accessibility to those we serve or hope to serve within our community. WebFX is directly responsible for our growth and the fact that we have more than doubled our revenue in six months.”
Results from WebFX Website Maintenance Services
Curious about the effect of well-implemented website support and maintenance services? Learn from All Pro Trailer Superstore’s managed website maintenance partnership with WebFX. They came to us feeling like their website was outdated and lagging in providing a user-friendly experience to their audience.
“We are thrilled to have found WebFX! Our website is the heartbeat of our business, and WebFX continues to improve our web design, drive traffic to our site, and improve our ROI!”
FAQs about website maintenance services
What are website maintenance services?
Website maintenance services are professional services for maintaining a site’s security and functionality. Most site maintenance services operate on a monthly or hourly basis, though companies can request 24/7 assistance in maintaining their site.
Why is website maintenance important?
Website maintenance is a critical ongoing task for every site owner. Think of maintaining your website as a task like maintaining your car — doing so keeps it running smoothly and safely. Here are three reasons website maintenance is important:
- It keeps your website running properly: Maintaining your website ensures it has updated information about your products, services, and contact details. Website maintenance also ensures your links direct to the right pages.
- It improves your site’s security: Cyber threats evolve. With regular website maintenance, you can protect your website from new vulnerabilities with software updates and patches.
- It improves your site’s user experience: By keeping your website running smoothly and properly, your page speed is optimal and your website shows updated information that your site visitors find useful.
What don’t website maintenance services include?
For reference, here are a few examples of what you won’t find with website maintenance services:
- Navigation redesign
- Media creation
- Media edits
- Content writing
- New site functionality
- Site redesigns
- Interactive features
- SEO
View all deliverables in our website maintenance offerings
WordPress CMS Security Plans
| Features | WordPress | Enterprise WordPress & WooCommerce |
|---|---|---|
| Recommended for: | WordPress sites 500 or less pages | WordPress sites 500+ pages |
| Monthly Investment | $350 | $550 |
Website Performance Enhancements
| Features | Web Maintenance: Bronze | Web Maintenance: Bronze+ | Web Maintenance: Silver | Web Maintenance: Silver+ |
|---|---|---|---|---|
| Monthly Investment | $975 | $1,600 | $2,650 | $4,500 |
Progressive Website Performance, Site Infrastructure, & UX Improvements
| Features | Gold | Gold+ | Platinum |
|---|---|---|---|
| Monthly Investment | $2,650 | $4,500 | $10,000 |
Why Businesses Choose WebFX’s Website Maintenance Services
- All-inclusive maintenance plans covering updates, backups, security, and performance optimization
- Dedicated team of web development experts optimizing your website
- Continuous monitoring and proactive support to address issues before they impact your site
- Regular performance reports and analytics to track website health and effectiveness
- Flexible maintenance plans that can easily adapt to the changing needs of your business